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Case study · Oficinas MyForce Portugal

Rebuilding tracking and checkout, single-handed

A full tracking rebuild with Consent Mode v2 for an automotive repair network, followed by structured tests on the mobile checkout.

+20–25% mobile conversion Feb – May 2024 GA4GTMCookieYesConsent Mode v2A/B testing

Context

Most bookings started on mobile, but the client could not see where the checkout lost people, and consent handling did not meet GDPR Consent Mode v2.

What I did

  • Audited the existing setup, then architected and deployed end-to-end tracking: GA4, GTM, CookieYes CMP and Google Ads conversions, with Consent Mode v2.
  • Built GA4 funnel events and dashboards for the checkout funnel, form drop-offs and navigation.
  • Ran journey analysis and heatmapping, then structured A/B tests on the checkout.
  • Documented the stack in Notion so the team could self-serve.

Outcome

  • Mobile conversion up 20–25%.
  • Compliant consent handling and conversion data the team could read without help.

Stack

GA4, GTM, CookieYes, Google Ads, Notion.

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